Terms & Conditions

Prices:
All prices are shown in UNITED STATES DOLLARS (USD) and will be converted to Australian dollars on the day of purchase.    The USD/AUD exchange rate of the day will be used. Use the Currency Converter on this page to see the current rate

Goods & Service Tax:

The final price in AUD after conversion from USD will also contain the Australian 10% Goods & Service Tax.      New Zealand collectors please note that the 10% GST does not apply to your purchases.

Shipping:
We offer free shipping within Australia for any order over USD$150.00  by signature required on delivery mail unless the product listed on our website is marked as “postage loading”.    Orders under USD$150 will be charged at the flat rate postage of USD$10.00 and will also be by signature required on  delivery.

NO INTERNATIONAL ORDERS, THANK YOU..     However, we do accept orders from our ANZAC cousins in New Zealand.    NZ Orders under USD$250 will be charged at the flat rate postage of USD$10.00

Order Acceptance:
We reserve the right to decline any order and will advise reason by email.

Payment:
We accept Visa, Mastercard or Paypal.   Australian customers may pay by cheque in Australian dollars but this will delay shipping until the cheque has been cleared by our Bank.    Please note that cheques should be made payable to  F.H. & J.C. Woods.

Insurance:
Signature on Delivery parcels have free insurance up to the value of AUD$50  Additional insurance can be added at the time of shipping.  Current charge by Australia Post is $1.50 per hundred dollar value. This cost will be added to your purchase price.   All parcels of any value will however be fully trackable.

Privacy:
We do not disclose or sell your personal or financial information to any third parties.

Back Orders & Pre-Orders:
Any items currently not in stock will be back ordered if you wish and shipped postage free. Pre-Orders are also welcome and will be also be shipped postage free.

Lay By:
We offer all of our customers a Lay by plan on all sets including limited editions and special releases.

Returns:
We will accept returns, within 14 days for wrongly shipped or damaged items.   Please contact us for a return authorization number as returns without a return number will not be accepted. Refunds will only be made if the item is returned in the same condition that it was sent.